Refund Policy

WE HAVE OUR REFUND POLICY.

Our platform powers web professionals across the world with a set of products that fit right into their business. Web hosting ,Reseller hosting comes with 30 days money back guarantee. In other case if our service didn’t works or start in that case we offer full refund.

View our refund policy.

Requesting Refund from VCCLHosting

You can easily cancel order from your Customer Account within 30 days from date of booking payment ,and request for Refund from VCCLHosting .By requesting for a refund. You may only withdraw funds from your available Debit Account Balance.

Note:

The funds that are actually refunded may not be equal to the funds you requested due to one or more of the following factors:
Foreign exchange conversion fluctuations,
Bank charges, which may be deducted by our bank and/or yours.
To Request a Refund
Login to your Customer Control Panel.
1.In the Menu, point to My Billing and click Withdraw Funds.
Here you will be displayed Your Current Balance. Enter the Amount you wish to withdraw.
In the Refund Description field, mention how you want to receive your refund amount.
Examples:
Refund to my Credit Card
Refund to my PayPal Account: name@domain.com
Refund as Wire Transfer to Bank Account no.: XXX-XXX
Refund via cheque to my postal address: XXX
Click the Confirm button to send a Refund Request to our Billing Team.sales@VCCLCLOUD.com

Refund are available only on selected services listed bellow

  • Shared Hosting-Linux.
  • Reseller Hosting-Linux.
  • Website Builder Application.

We do not Refund for following services listed bellow

  • Domain
  • Dedicated Servers
  • KVM VPS Server.
  • SSD VPS Server.
  • Any customization service charges.